Empowering Skills,

Creating Opportunities

About us

Driving Growth Through Education

BPO Skills Academy, a leading skills development provider accredited with various SETAs, is dedicated to equipping individuals with the expertise needed to excel in their careers while helping businesses build a skilled workforce. Since 2015, we have been committed to developing people, creating job opportunities, and supporting businesses in upskilling their teams for long-term success.

Learners Trained

Partner Companies

Job Opportunities

Funding Mobilized

%

Learners Trained

%

Job Opportunities

%

Partner Companies

%

Funding Mobilized

Key Focus

Areas

Focused on upskilling individuals and
strengthening workforce capabilities.

Why choose us?

Accredited Training Provider

We are proudly accredited with multiple SETAs, ensuring that all our programs meet national standards and deliver real-world qualifications that matter.

Proven Impact

We’ve successfully trained and placed thousands of individuals, helping to reduce unemployment while supporting economic growth through practical, job-ready education.

Industry Expertise

With over 9 years of hands-on experience in skills development
and workforce empowerment, we understand the evolving needs of both learners and businesses

Tailored Training Solutions

Our programs are customized to meet the unique needs of the private sector, government initiatives, and donor-funded projects -ensuring relevance, impact, and results.

Why choose us?

Accredited Training Provider

We are proudly accredited with multiple SETAs, ensuring that all our programs meet national standards and deliver real-world qualifications that matter.

Industry Expertise

With over 9 years of hands-on experience in skills development
and workforce empowerment, we understand the evolving needs of both learners and businesses

Proven Impact

We’ve successfully trained and placed thousands of individuals, helping to reduce unemployment while supporting economic growth through practical, job-ready education.

Proven Impact

We’ve successfully trained and placed thousands of individuals, helping to reduce unemployment while supporting economic growth through practical, job-ready education.

Industry Expertise

With over 9 years of hands-on experience in skills development
and workforce empowerment, we understand the evolving needs of both learners and businesses

Tailored Training Solutions

Our programs are customized to meet the unique needs of the private sector, government initiatives, and donor-funded projects -ensuring relevance, impact, and results.

Our Programmes

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Occupancy Certificate

Contact Centre

The qualification introduces contact centre and/or Business Process Outsourcing operations. The qualification will equip learners with the underpinning knowledge and skills to be able to supply high quality customer service.

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Occupancy Certificate

Project Manager

The purpose of this qualification is to prepare a learner to operate as a Project Manager. A Project Manager applies knowledge of project management to achieve project objectives in a specific field of application

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National Certificate

Generic Management

This qualification enables individuals to manage first-line managers, such as team leaders, supervisors, junior managers, section heads, and foremen. It focuses on developing competence in knowledge, skills, attitudes, and values.

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National Certificate

Wholesale and Retail Operations

This qualification prepares learners to work as Project Managers, applying project management knowledge to achieve objectives in a specific field.

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Occupancy Certificate

Retail Supervisor

The qualification introduces contact centre and/or Business Process Outsourcing operations. The qualification will equip learners with the underpinning knowledge and skills to be able to supply high quality customer service.

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National Certificate

Wholesale and Retail Supervision

This qualification equips individuals to manage first-line managers and develop the necessary knowledge, skills, attitudes, and values.

Bridging the Gap

From Training to Employment

Partners

Testimonials

Real stories. Real impact. Hear from our graduates and partners about how BPO Skills Academy has helped transform careers, uplift communities, and empower futures through skills development and job creation.

The team at BPO is amazing, we underwent training to get our call centre on par with the standards and their models was very easy to understand, we also got great support from the team. Highly reccommend them to anyone looking to broaden their knowledge.

 

MARINUS

SOUTH AFRICA